Okla. Admin. Code § 450:55-3-5
Hours of operation and staff coverage
Effective Oct 1, 201431 Ok Reg 2068Added at 20 Ok Reg 683, eff 2-27-03 (emergency); Added at 21 Ok Reg 1093, eff 7-1-04; Amended at 22 Ok Reg 974, eff 7-1-05; Amended at 23 Ok Reg 1445, eff 7-1-06; Amended at 24 Ok Reg 1422, eff 7-1-07; Amended at 27 Ok Reg 1015, eff 7-1-10; Amended at 31 Ok Reg 2068, eff 10-1-14Department of Mental Health and Substance Abuse Services
(a) The PACT program shall assure adequate coverage to meet consumers' needs including but not limited to:
(1) The PACT team shall be available to provide treatment, rehabilitative and support services seven days per week, including holidays and evenings, according to the following:
- (A) For weekdays, Monday through Friday, the PACT team hours of operation for a team size greater than 8 FTEs, excluding the psychiatrist, the APN and program assistant, shall be two overlapping eight-hour-shifts for a total of 10 hours of coverage per day and for a team size of 8 FTE or less, excluding the psychiatrist, the APN and program assistant, shall be a single eight-hour shift; with consumer needs as specified in the treatment plans driving any extended hours of operation.
- (B) For weekends and holidays, regardless of the number of FTE's, for all teams, there shall be eight (8) hours of coverage per day with a minimum of one (1) clinical staff. Staff will be available on weekends and holidays as needed OR staff who are regularly scheduled to provide the necessary services on a client-by-client basis on weekends and holidays and evenings.
- (2) The PACT team shall operate an after-hours on-call system. PACT shall regularly schedule PACT staff for on-call duty to provide crisis and other services during the assigned on-call hours when staff is not working to personally respond to consumers by telephone or in person on a 24 hour per day, 7 day a week basis.
- (3) Psychiatric or APN backup shall also be available and on-call during all after-hours periods. If availability of the PACT team's psychiatrist during all hours is not feasible, alternative psychiatric backup shall be arranged.
- (b) Compliance with 450:55-3-5 shall be determined by on-site observation and a review of the following: clinical records, PICIS information and the PACT policy and procedures.
Added at 20 Ok Reg 683, eff 2-27-03 (emergency)
Added at 21 Ok Reg 1093, eff 7-1-04
Amended at 22 Ok Reg 974, eff 7-1-05
Amended at 23 Ok Reg 1445, eff 7-1-06
Amended at 24 Ok Reg 1422, eff 7-1-07
Amended at 27 Ok Reg 1015, eff 7-1-10
Amended at 31 Ok Reg 2068, eff 10-1-14