§ 450:27-5-45

Okla. Admin. Code § 450:27-5-45

Consumer's grievance policy

Effective Jul 1, 201229 Ok Reg 663Added at 29 Ok Reg 663, eff 7-1-12Department of Mental Health and Substance Abuse Services

(a) The facility shall have a written grievance policy and provisions to inform consumers of their rights to file a grievance in accordance with 450:15-3-45.
(b) Compliance with 450:27-5-45 shall be determined by a review of facility policies, clinical record forms, on-site observation, and review of clinical documentation.

Added at 29 Ok Reg 663, eff 7-1-12