1. (a) Reporting complaints. Any person may report to the Department any complaint or allegations of non-compliance with 70 O.S. § 1210.284 or this Chapter by a vision screening provider or trainer by submitting the following:

   1. (1) the name, address, and telephone number, if known, of the vision screening provider or trainer who is the subject of the complaint;
   2. (2) the location(s) where the alleged non-compliance occurred;
   3. (3) the date(s) of non-compliance;
   4. (4) the reporting party's name, address and telephone number; and,
   5. (5) the specific allegations against the vision screening provider or trainer, including but not limited to references to, or a copy of supporting documentation regarding, or any witnesses to, the alleged non-compliance.
2. (b) Process. Upon receipt of a complaint against a vision screening provider or trainer alleging non-compliance with 70 O.S. § 1210.284 or this Chapter, the Department shall conduct an investigation.

Added at 26 Ok Reg 2036, eff 6-25-09

Amended at 27 Ok Reg 2526, eff 7-25-10

Amended at 31 Ok Reg 1591, eff 9-12-14