The QA plan shall address supporting procedures including technical procedures and shall outline the structure of the documentation used in the quality system, including but not limited to the following:

1. (1) ensuring that all records required are retained
2. (2) control and maintenance of documentation through a document control system which ensures that all standard operating procedures (SOPs), manuals, or documents clearly indicate the time period during which the procedure or document was in force;
3. (3) achieving traceability of measurements;
4. (4) handling submitted samples;
5. (5) feedback and corrective action whenever testing discrepancies are detected or departures from documented policies and procedures occur;
6. (6) dealing with complaints;
7. (7) protecting confidentiality (including national security concerns) and proprietary rights;
8. (8) audits and data review; and
9. (9) establishing that personnel are adequately experienced in the duties they are expected to carry out and are receiving any needed training.

Added at 25 Ok Reg 2247, eff 7-11-08