Each utility shall make reasonable efforts to avoid interruption of service. When an interruption occurs service shall be re-established as soon as possible.
- (1) Each utility shall keep a record of interruptions of service on its primary distribution system, including a statement of the time, duration and cause of each such interruption. The record shall be available to the Commission or its representative on request.
- (2) The log for each unattended substation shall show interruptions that require attention to restore service with the estimated time and duration of interruption.
- (3) Any planned interruption shall be made at a time that will not cause unreasonable inconvenience to consumers and shall be preceded by at least a two (2) day notice to consumers affected.
- (4) The utility is required to report cybersecurity or infrastructure security events that affect customers immediately to the PUD Director or designee.
Amended at 36 Ok Reg 718, eff 7-25-19