1. (a) Notice. Except with respect to tariffs filed pursuant to OAC 165:55-5-10(b) or where the Commission, by order, directs otherwise, any notice of hearing on an application for approval or amendment of rates or charges for service shall be published once a week for two consecutive weeks in a newspaper(s) of general circulation within the territory served by the TSP.
2. (b) Notice of tariff revisions and new service offerings by TSPs. TSPs shall serve proposed tariff revisions for switched access, payphone access, or E911/911 services on the Office of the Attorney General at the time of their filing with the Commission, and shall provide a copy of their proposed tariff revisions pursuant to OAC 165:55-5-10 to each IXC and TSP that has previously requested in writing to receive such filings. Notice of tariff revisions to E911/911 services shall also be provided to the Oklahoma 911 Management Authority State Coordinator's Office.
3. (c) Notice requirements of interconnection agreements. All entities seeking to interconnect with the ILEC, including CLECs and Wireless providers, shall provide Notice of the Application to be given by mail, electronic mail or personal service to the Attorney General of the State of Oklahoma and the Oklahoma 911 Management Authority State Coordinator's Office.
4. (d) Notice of proposed initial tariff. All entities seeking approval of an initial tariff shall serve the file-stamped Application by mail, electronic mail, or personal service to the Oklahoma Attorney General and the PUD Director.

5. (e) End-user notice of rate increase. Prior to or concurrent with the effective date of any increased rate to an end-user, each TSP or IXC shall provide notice to the PUD Director, the Office of the Attorney General and the affected end-users of the rate increase. The notice shall be provided by any of the following:

   1. (1) Prominent display on the end-user's bill;
   2. (2) Direct mailing if previously authorized by the impacted end-user;
   3. (3) Electronic mail if previously authorized by the impacted end-user;
   4. (4) Prominent display on an insert in the end-user's bill; or
   5. (5) Any other method approved by the PUD Director.

6. (f) Notice of rate increase to the Commission and Attorney General. The notice required by Subsection (d) above to be given to the PUD Director and the Office of the Attorney General shall be given by any of the following:

   1. (1) Direct mailing or electronic mail;
   2. (2) Through a website posting of all customer notifications and Terms of Service changes; or
   3. (3) Identification on the website posting of the effective date of the Terms of Service.

7. (g) End-user notice of service offering restrictions/limitations. Any restrictions/limitations imposed for "non-voice" minutes of use beyond a maximum identified in the provider's tariff shall be noticed under the following conditions:

   1. (1) Written notice of the restriction/limitation and clear and concise explanation of when the penalty is imposed will be given to the end-user(s) prior to or concurrent with the initial bill for the service offering which contains the restriction/limitation. The notice will advise the end-users of the exact restriction/limitation and the penalty assessed. A copy of the notice shall be provided to PUD and the Attorney General electronically or by personal service and is deemed received on the day of personal service and for electronically submitted information upon confirmation of delivery.

   2. (2) The notice shall be provided by any of the following:

      1. (A) Prominent display on the end-user's bill;
      2. (B) Direct mailing if previously authorized by the impacted end-user;
      3. (C) Fulfillment and/or welcome packages;
      4. (D) Prominent display on an insert in the end-user's bill;
      5. (E) Electronic mail if previously authorized by the impacted end-user; or
      6. (F) Any other method approved by the PUD Director.
8. (h) Failure to provide the information required by this Section at the time of filing may result in the proposed tariff revision(s) and/or new service offering(s) being suspended pursuant to OAC 165:55-5-13 and, if suspended, the tariff revision(s) and/or new service offering(s) shall not be placed into effect under any circumstances, until further order of the Commission.

Amended at 10 Ok Reg 2651, eff 6-25-93

Amended at 13 Ok Reg 2437, eff 7-1-96

Amended at 14 Ok Reg 2847, eff 7-15-97

Amended at 16 Ok Reg 2261, eff 7-1-99

Amended at 17 Ok Reg 19, eff 9-27-99 (emergency)

Amended at 17 Ok Reg 2332, eff 7-1-00

Amended at 21 Ok Reg 2101, eff 7-1-04

Amended at 22 Ok Reg 712, eff 7-1-05

Amended at 29 Ok Reg 1549, eff 7-12-12

Amended at 30 Ok Reg 1565, eff 7-11-13

Amended at 32 Ok Reg 828, eff 8-27-15

Added at 33 Ok Reg 645, eff 8-25-16

Amended at 41 Ok Reg, Number 23, effective 10-1-24