1. (a) Local Public Safety Answering Points (PSAPs), whether legacy or NG9-1-1, shall provide timely and accurate information to telephone and 9-1-1 service providers to ensure 9-1-1 calls are routed correctly. These processes include the following:
2. (1) PSAPs must promptly respond to information requested on Wireless Routing Sheets from wireless and VoIP providers.
3. (2) PSAPs must investigate 9-1-1 calls that misroute by correcting data that the PSAP maintains or contacting the service provider that originated or routed the 9-1-1 call.
4. (3) PSAPs must perform maintenance of the GeoMSAG.
5. (4) PSAPs shall upload the GIS boundary layers to the Oklahoma NG9-1-1 GIS Repository on a quarterly basis.
6. (5) PSAPs must create and maintain accurate Agency IDs, NGUIDs, and Service Uniform Resource Names (URNs) information in all required NG9-1-1 GIS layers and update the Oklahoma NG9-1-1 GIS Repository on a quarterly basis.
7. (6) PSAPs must perform maintenance of the Master Street Address Guide (MSAG).
8. (7) PSAPs must provide the correct responder information to the 9-1-1 service provider for English Language Translations (ELTs).
9. (8) PSAPs must create Emergency Service Zones (ESZs) which are used by the 9-1-1 service providers to establish Emergency Service Numbers (ESNs) and maintain these zones when boundaries change.
10. (b) Failure to comply with these rules may result in escrow of 9-1-1 fees, consistent with O.A.C. 145:15-7-2.

Added at 42 Ok Reg, Number 21, effective 7-25-25