- (a) recruiting, screening, training and supervising such ombudsmen;
- (b) identifying those to be recommended to the State long-term care ombudsman for designation as long-term care ombudsmen;
- (c) identifying to the State long-term care ombudsman those whose certification as long-term care ombudsmen is recommended to be removed;
- (d) distributing to the long-term care ombudsmen identification cards, and collecting such cards from those leaving or being removed from the program;
- (e) assigning long-term care ombudsmen to facilities in the program’s service area in accordance with standards set by the State long-term care ombudsman; and
- (f) assuring that any files maintained by the ombudsman program are disclosed only at the discretion of the State long-term care ombudsman, and that the identity of any complainant or resident of a long-term care facility shall only be disclosed in accordance with the provisions of this Part or at the direction of the State ombudsman.
Each local ombudsman entity shall be directed by a paid coordinator who has supervisory authority over the long-term care ombudsmen participating in the local ombudsman program operated by such entity, including responsibility for: