N.Y. Comp. Codes R. & Regs. tit. 9, § 5329.12 – House rules.

(1) method for calculation of and amounts to be paid on winning sports wagers;
(2) effect of schedule changes for all markets offered;
(3) method of notifying authorized sports bettors of odds or proposition changes;
(4) acceptance of sports wagers at other than posted terms;
(5) expiration of any winning sports wagering ticket one year after the date of the event;
(6) method of contacting the casino sports wagering licensee for questions and complaints;
(7) acknowledgment of prohibited sports bettors;
(8) method of the process for any employee of a sports governing body or member team who is not prohibited from sports wagering to register with the commission prior to placing a sports wager; and
(9) method of funding a sports wager;
(10) minimum and maximum sports wagers by sports governing body; and
(11) description of sports wagering rules as it relates to in-play wagers.
(b) Availability.
A casino sports wagering licensee’s house rules, together with any other information the commission deems appropriate, shall be displayed conspicuously in the sports wagering lounge, posted on the casino sports wagering licensee’s website included in the terms and conditions of the sports pool system and made readily available to authorized sports bettors in printed form, as required by Racing, Pari-Mutuel Wagering and Breeding Law section 1367(5).

(a) Content.

Each casino sports wagering licensee shall adopt comprehensive house rules, which shall be submitted for written approval by the commission. Such house rules shall include the following, at a minimum: