N.Y. Comp. Codes R. & Regs. tit. 9, § 5014.14 – Notification of and payment of prizewinners.

(1) For a draw game prize of more than $600, a courier service shall deliver the physical winning ticket to the courier customer.
(2) A courier service shall provide electronically a courier customer who is a draw game prizewinner with a digitally completed claim form, tax withholding form and any other documentation required to redeem such prize, which the courier customer may use to claim the prize.
(3) A courier service shall provide the commission with all information the commission may request in regard to a prize of more than $600.
(4) In all respects, payment of such draw game prize shall be in accordance with Part 5002 of this Title.
(5) The commission shall not be responsible for any acts, omissions or errors a courier service may make that cause a draw game bet ticket to fail to meet the validation requirements set forth in section 5003.2 of this Title. The commission shall not pay any prize on a draw game bet ticket that does not meet the validation requirements set forth in section 5003.2 of this Title.
(d) Printing prizewinner name on ticket.
Within a reasonable time after notifying a courier customer of winning a draw game prize of more than $600, a courier service shall print the prizewinner's full name, as set forth in such prizewinner’s account, on the back of the draw game ticket.

(a) Notification.

A licensee shall notify a courier customer on whose behalf such licensee has purchased a winning draw game ticket of the amount of the prize within one hour of the commission’s publication of the winning numbers and prize amounts. Such notification shall be made electronically through the network, secure electronic mail or other method approved by the commission. If the prize is more than $600, the licensee shall also notify the commission promptly of the identity of the prizewinner, the prize amount, the type of game, the date of the drawing and, for a draw game conducted more than once per day, the time of the drawing.

(b) Draw game prizes at or below threshold.

For a draw game prize of $600 or less, a courier service shall validate the winning ticket and redeem the prize on behalf of the courier customer. Such prize amount shall be disbursed to the courier customer by crediting the courier customer's account, direct deposit to the courier customer's bank account, redeemed for cash or by other means approved by the commission.