N.Y. Comp. Codes R. & Regs. tit. 9, § 1630-1.8
All insurance documents, including policies and correspondence in connection therewith, shall be kept in a safe place, in an orderly manner, and readily accessible. A separate file shall be maintained of the disposition of claims and losses for possible rate reductions. Instructions for establishment and maintenance of insurance accounts are contained in division's accounting manual [see Subchapter D of this Chapter].