1. (a) Records access requests must be reasonably described and in writing.

2. (b) The records access officer shall, within five business days after receipt of a request:

   1. (1) make requested records available;

   2. (2) deny the request in writing. Such denial should:

      1. (i) explain the reason for the denial;
      2. (ii) set forth the right of appeal to the records access appeals officer; and
      3. (iii) provide the name, title, business address and telephone number of the records access appeals officer;
   3. (3) furnish written acknowledgment of the request and the approximate date when the request will be granted or denied, which date shall not exceed 30 days from the date of acknowledgment.
3. (c) If access is approved, the records access officer shall cause a search for the records requested.
4. (d) If the record cannot be found after diligent search, the records access officer shall so notify the requestor.
5. (e) Upon request, the records access officer will certify that the record is a true copy.
6. (f) The original or file copies will not be released from panel files.
7. (g) Persons requesting records in the possession of the panel but which records originated in any other State or Federal agency shall be referred to the originating agency when there is a question concerning confidentiality requirements.
8. (h) Persons inspecting a record shall be allowed to copy it by any means which will not damage the record.
9. (i) The locations where records are available for inspection or copying pursuant to this Part shall be posted in conspicuous places.

Inspection and copying of records shall be made in the following manner: