N.Y. Comp. Codes R. & Regs. tit. 9, § 368.3
(a) The State Director is responsible for insuring compliance with the regulations herein, and designates the following person as records access officer:
Counsel Officer
New York State Division of Probation and Correctional Alternatives
Four Tower Place
Albany, New York 12203
(c) Records access officers shall insure that personnel:
(3) Upon locating the records, take one of the following actions:
(4) Upon request for copies of records to be made available for inspection:
(6) Upon failure to locate records, certify that: