(a) Where a warrantor must provide more than one warranty pursuant to sections 7830.5 through 7830.8 of this Part, he may include all such warranties in a single written document or provide separate warranty documents conforming to the requirements of each above referenced section that is applicable.

1. (1) the identity of persons to whom the warranty is extended;
2. (2) a clear description and identification of products, parts, characteristics, components or properties covered by the warranty;
3. (3) a statement of what the warrantor will do in the event of a defect, malfunction or failure, as provided in subdivision (c) of this section;
4. (4) the point in time the warranty term commences and the warranty duration;
5. (5) a step-by-step procedure which the customer should follow in order to obtain performance of warranty obligations, including a list of the class of persons authorized to perform such warranty obligations;
6. (6) if applicable, information concerning the availability of an informal dispute settlement mechanism which the consumer is required to use;
7. (7) if applicable, any exclusion or limitation on incidental or consequential damages, and a statement in the following language: “Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you”; and

8. (8) a statement in the following language: “This warranty gives you specific legal rights, and you may also have other legal rights that vary from state to state.”

   (c) Duties of warrantors.

   Any person required to give a full warranty pursuant to sections 7830.5 through 7830.8 of this Part shall be subject to the following duties:

9. (1) In the case of a defect, malfunction or failure of the solar thermal system to conform with the express warranty, the warrantor must repair or replace the solar thermal system within a reasonable time and without charge.
10. (2) If the solar thermal system contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions, the warrantor must permit the customer to elect a refund, or a replacement of the system or component, as appropriate, which shall include reinstallation without charge.
11. (3) The performance of the duties specified in paragraphs (1) and (2) of this subdivision shall not be required if the warrantor can show that the defect, malfunction or failure was caused by unreasonable use or, with respect to warranties made by the system manufacturer or seller, that the defect, malfunction or failure resulted from improper or faulty installation of the system.
12. (4) The warrantor may not require a customer to return a warranty registration card as a prerequisite of warranty coverage and performance, or impose any other duty as a condition of obtaining a remedy, unless the warrantor can demonstrate such other duty is reasonable.
13. (5) The warrantor may not impose any limitation on the duration of any implied warranty on the solar thermal system.
14. (6) The warrantor shall extend the warranty obligations during the duration of the express warranty to any person to whom the solar thermal system, or the building on which such system is installed, is transferred.

(b) Warranty terms.

The full warranties required by sections 7830.5 through 7830.8 of this Part and any additional express warranties made shall be in writing and shall clearly and conspicuously disclose the following information in readily understood language: