N.Y. Comp. Codes R. & Regs. tit. 9, § 7423.7 – Telephone policy.

(a) specific hours of telephone availability;
(b) maximum number and length of calls; and
(c) any other limitations on telephone usage.

Consistent with the requirements of this Part, OCFS shall develop policies and procedures that provide access to a telephone by residents. These policies and procedures shall include, but not be limited to: