N.Y. Comp. Codes R. & Regs. tit. 9, § 7405.5 – Assistance to residents.

(a) If a resident is non-English speaking, illiterate, and for any other reason unable to prepare a defense, assistance shall be provided to the resident.
(b) Such assistance shall be provided to the resident by a person selected from a list approved by the facility director or designee, and shall commence at least 24 hours prior to the hearing.
(c) Consistent with the requirements of this Part, such assistance shall include, but not be limited to:
1. (1) interviewing witnesses; and
2. (2) obtaining evidence and written statements.