N.Y. Comp. Codes R. & Regs. tit. 7, § 201.5
(4) The visitor may call witnesses on his or her behalf provided they are material, their testimony is not redundant, and so doing does not jeopardize facility safety, security, and the good order of the facility, or correctional goals.
(iii) Any witness shall be allowed to testify at the hearing in the presence of the visitor unless the hearing officer determines that so doing would jeopardize facility safety, security, the good order of the facility, or correctional goals.
(v) The visitor shall be present at the hearing unless he or she refuses to attend. The inmate shall be present at the hearing if he or she is to be a witness, unless the hearing officer determines so doing will jeopardize facility safety, security, the good order of the facility, or correctional goals.
(7) The visitor may appeal the decision of the hearing officer to the commissioner. Such appeal must be taken within 60 days of the date the decision was issued and must be in writing.
(a) Hearings.