N.Y. Comp. Codes R. & Regs. tit. 5, § 280.3
(a) An applicant must submit a complete application as prescribed by the commissioner. An application shall not be approved by the department unless the department determines, in its discretion, that the following criteria are met:
(b) After reviewing an applicant’s completed application and determining that the applicant meets the eligibility criteria as set forth in section 280.4 of this Part, the department may admit the applicant into the program and issue them a certificate of tax credit. An applicant that does not meet the eligibility criteria set forth in section 280.4 of this Part shall not be accepted into the program.
(c) Allocation of credits.
For applicants that are accepted into the program, credits will be allocated based upon the date an application is submitted provided it is also deemed complete by the department. Applicants will be notified if an application is incomplete and will be provided five business days to submit additional information or documentation. If an applicant provides the requested additional information or documentation within five business days such that the application is complete, the date the applicant originally submitted its application shall be used for allocating credits. If an applicant does not provide a complete application within five business days of being notified, the date that the remainder of the requested information or documentation is submitted, such that the application is complete, will be used for allocating credits. The department will notify the person identified in the application as the contact and such notification will be via email.