N.Y. Comp. Codes R. & Regs. tit. 3, Sup. Pol. G § 1.1 – Contacting the New York State Department of Financial Services; other agencies; availability of documents.

(a) The main office of the New York State Department of Financial Services is the New York City office. Any person having business with the Department of Financial Services may contact the New York City office by accessing the department's web page, calling the toll-free consumer telephone number or the other telephone number listed for the New York City office, or writing the Department of Financial Services at the address listed for the New York City office, as set forth in subdivision (b) of this section. All application forms may be obtained by contacting the New York City office of the Department of Financial Services or accessing the Department of Financial Services web page. Any communications by persons to the superintendent or any other division or office of the Department of Financial Services, including any applications or any documents related thereto, shall be submitted to the New York City office, unless specifically instructed otherwise pursuant to such applications or other communications by the Department of Financial Services. Inquiries or complaints regarding persons or entities regulated by the Department of Financial Services may be submitted in writing, by accessing the web page, or by calling the toll-free consumer or New York City office telephone numbers. Persons interested in inspecting or copying public documents available through the department may contact or visit the New York City office as noted herein; however, copying of documents is subject to a fee as set forth in section 1.2 of this Part.
(b) The web page for the Department of Financial Services is:
www.dfs.ny.gov
The toll-free consumer telephone number for the Department of Financial Services is:
1-800-342-3736.
The offices of the Department of Financial Services are located at:
New York State Department of Financial Services One State Street New York, NY 10004-1417 (212) 709-3500
New York State Department of Financial Services One Commerce Plaza Albany, NY 12257 (518) 474-6600
New York State Department of Financial Services 333 East Washington Street Syracuse, NY 13202 (315) 428-4049
(c) The United States Code is published by the Office of the Law Revision Counsel of the United States House of Representative. The Code of Federal Regulations is published by the Office of the Federal Register, National Archives and Records Administration. Both documents are available for public inspection and copying at the New York City office of the Department of Financial Services (see contact information, as noted above). The Federal Register also is published by the Office of the Federal Register, National Archives and Records Administration. All the referenced Federal publications can be obtained from the U.S. Government Printing Office (GPO). The GPO is located at:
U.S. Government Printing Office 732 North Capitol Station NW Washington, DC 20401 (202) 512-0000
The publications also may be accessed and copied through the GPO web page at:
(www.gpoaccess.gov/index.html)
The GPO web page also provides the locations of Federal Depository Libraries throughout New York State at which copies of the United States Code, the Code of Federal Regulations and the Federal Register may be viewed.