N.Y. Comp. Codes R. & Regs. tit. 3, § 401.5
(a) When payment is received on any loan, entry shall be made in the licensee's record of the borrower's account as follows:
(c) Every licensee shall keep, for at least two years, a record which will readily disclose the number, date and amount financed of all loans granted to each borrower, and the unpaid principal balance of each such loan which is paid by a new loan or the date of final payment when it is paid in any other manner. All such information with respect to each loan shall be recorded on one line and may be incorporated with existing records. An example showing the information desired follows:
John Jones
15 Court Street, Troy, NY
| Number | Date | Amount Financed | Unpaid principal paid by new loan or date paid |
|---|---|---|---|
| 17496 | 6-19-60 | $400 | $250.00 |
| 19102 | 12-5-60 | 800 | 629.97 |
| 19901 | 6-6-61 | 600 | 9-2-61 |
(e) With respect to any loan, whether charged off or not, for which a licensee maintains records in accord with section 349 of the Banking Law, every licensee shall record all information relating to the borrower's account including:
(6) the date upon which the lender's attorney discontinues efforts to collect by legal action.
All information required to be maintained pursuant to this subdivision shall be readily accessible for review and examination by the superintendent.