N.Y. Comp. Codes R. & Regs. tit. 21, § 1156.5
(a) Requests for access to records of the Niagara Frontier Transportation Authority and/or any subsidiary corporations shall be in writing and addressed to:
Records Access Officer
Niagara Frontier Transportation Authority
Buffalo, N.Y. 14203
or made by e-mail in the format provided at www.nfta.com.
Requests shall reasonably describe the record or records sought. Whenever possible a person requesting records should supply information regarding dates, file designations or other information that may help to describe the records sought.