N.Y. Comp. Codes R. & Regs. tit. 18, § 457.7 – Coordination and utilization of community resources.

(a) The provision of PSA shall not be viewed as a single agency responsibility but rather as a community-based service responsibility.
(b) As such, the local social services agency must make known and, to the extent possible, secure the active participation and cooperation of those community resources providing specific services for adults.
(c) Community resources to be involved will include personnel from medical, psychiatric, nursing and legal resources, law enforcement groups, public service agencies, advocacy groups, church councils and those other public and private service agencies of the particular community. These resources shall constitute a PSA delivery network.
(d) Meetings shall be held with representative community agencies for the purpose of establishing specific agency roles and areas of responsibility in the provision of PSA. The social services district shall initiate such efforts directed at establishing this community-based responsibility unless such action has been initiated by other agencies.
(e) In addition to the involvement of other community agencies in the provision of services to PSA clients, the other divisions/units of the local social services department, such as legal, accounting, medical assistance, income maintenance and services, shall be effectively integrated into the PSA service delivery network.
(f) Social services districts must educate the general public, service providers, advocacy groups and other appropriate agencies about the scope of PSA and how to obtain services. Public education and outreach activities must:
1. (1) be sufficient to ensure access to PSA;
2. (2) be conducted on an on-going basis; and
3. (3) use any informational materials provided by the department.