N.Y. Comp. Codes R. & Regs. tit. 18, § 457.2
(2) There will be those situations when the adult in need of protective services is unable or unwilling to sign the application or complete information that cannot be immediately obtained. In these situations, the application form shall be completed and, in accordance with department instructions, entries shall be made in the case record documenting the circumstances and reasons why the application form was not signed.
(b) PSA assessment/services plan.
(1) The case record of each PSA client shall include a PSA assessment/services plan consisting of the following information:
(3) The PSA assessment/services plan shall be prepared on a form prescribed by the department or on a local equivalent form approved by the department.
(4)
(5) The PSA assessment/services plan must be reviewed and updated:
(ii) whenever a PSA case is closed or transferred to another service provided by the social services district, except that a form need not be completed when a case is closed due to the client's death. The date of review will be determined by the date of the supervisor's signature on the form prescribed by the department or an approved local equivalent.
(c) Progress notes.
Progress notes must be maintained as part of the PSA client record as prescribed by the department. Progress notes must be recorded in the PSA case record as soon as possible but no later than 30 days after date of the event which required the use of progress notes.
(d) Other information.
The PSA client record shall contain all other information required in section 406.2 of this Title, with the exception of the individual service plan, and any other information which the department may from time to time require.
The case record of a PSA client must include the following:
(a) Application.