N.Y. Comp. Codes R. & Regs. tit. 18, § 432.2
(3) Every social services district must provide to the child protective service information available to such district that is relevant to the investigation of a report of child abuse or maltreatment or to the family assessment response to such a report, except where the confidentiality of such information is expressly protected by law.
(b) Responsibilities of the child protective service.
(2) Intake.
(iv) Intake procedures shall be clearly delineated in the documentation file. At a minimum, such documentation file shall include:
(3) Investigation/assessment.
(ii) The full child protective investigation must include the following activities:
(iii) Prior to making a determination that a report of abuse and/or maltreatment assigned to the investigative track should be indicated or unfounded, the investigation to be conducted by the child protective service shall include, but not be limited to:
(vii) Such investigation/assessment procedures shall be clearly delineated in the documentation file and shall support the district's assurances which are set forth in the district's consolidated services plan relating to child protective services. At a minimum, such documentation file shall include:
(4) Providing, arranging for and/or coordinating services.
(v) In directly providing services to children named in an abuse and/or maltreatment report and their families, the child protective service worker must ensure:
(xii) For those cases under court-ordered supervision, where a child protective service worker is not the primary service provider of a child protective services case, a child protective service worker shall monitor the provision of the rehabilitative services being provided to children named in indicated abuse and/or maltreatment reports and their families, pursuant to the requirements of paragraph (b)(5) of this section.
(xiii)
(5) Monitoring.
(iii) Monitoring includes, but is not limited to, all of the following tasks:
(a) Preparing or receiving, reviewing and approving the reports required to be submitted to the State central register by section 432.3(c)(4) of this Part, and receiving and reviewing the family and children's services plan as defined in section 432.1 of this Part.
(2) In reviewing the appropriate section(s) of the family and children's services plan, the monitor has the continuing responsibility to assess:
(b) Conducting face-to-face contacts with the primary service provider(s) or, where applicable, other local district staff involved in the case, when a major change in the service plan for the case is being considered. For the purpose of this subparagraph, a major change in the service plan for the case shall be defined as:
(4) consideration of initiating a court petition under article 10 of the Family Court Act, or recommending a significant change in a court disposition for a case under such article.
The face-to-face contact may include, but need not be limited to, attendance at the service plan review for children who are presently in foster care who are also named in an open indicated child protective services report. In attending the service plan review, the child protective service monitor may serve as one of the individuals required to attend the service plan review for foster care cases pursuant to section 430.12(c)(2) of this Title.
(6) Fiscal requirements for child protective service.
(ii) Rehabilitative service, as defined by section 432.1(i) of this Part, may be considered activities reimbursable as a protective service for children, pursuant to the definition of protective services for children contained in section 432.1(p) of this Part.
(c) Case closing on the State central register.
(1) Standards for case closing. A case may be closed with the State central register only when the local child protective service has documented compliance with the standards specified in clauses (i)(a), (b) and (c) of this paragraph, as applicable.
(i) General standards for case closing when all rehabilitative services are to be terminated to children named in indicated reports of abuse and/or maltreatment and their families. A case may be closed to the statewide central register only:
(ii) Standards when one or more children named in abuse and/or maltreatment reports are in foster care. A case may be closed with the statewide central register when one or more children named in abuse and/or maltreatment report(s) are in foster care, if all such children are:
(2) Necessary activities prior to case closing.
(i) In considering the closing of a case with the State central register, the child protective services shall:
(3) Documentation of compliance with case closing standards.
(iv) A child protective service supervisor shall approve, in writing, that the case closing decision has been made in accordance with the requirements of this subdivision.
(d) Use of risk assessment.
(1) For child abuse or maltreatment reports that are assigned to the investigative track, risk assessment must be employed by the child protective service when key case decisions are made concerning a child named in the report, including but not limited to, whether controlling interventions which would provide safety and protection to the children, including but not limited to, intensive home base preservation services or foster care placement, must be immediately instituted; whether to keep an indicated case open for the provision of services after the determination of whether the report is indicated or unfounded is made; which outcomes that are intended to facilitate behavior change and/or alter the conditions affecting a family should be developed; whether there is a need to reassess a family's progress toward reducing the risk to children in the family; and whether an open child protective case may appropriately be closed.
(iv) Risk assessment activities for reports assigned to the investigative track must be documented in the form and manner required by OCFS pursuant to Part 428 of this Title and clause (b)(3)(iii)(b) of this section. Risk assessment activities for reports assigned to the family assessment response track must be completed and documented in the form and manner required by OCFS pursuant to section 432.13 of this Part.
(e) Administration and organization of the child protective service.
(3) After-hours coverage.
(ii) A local district may assign casework staff other than staff of the child protective service to perform the intake and/or the investigation functions during afterhours if OCFS has approved a district's after-hours organizational structure. For the purpose of this paragraph:
(4) Intra/inter-agency agreements. Each local district commissioner shall develop written procedures between the local district's child protective service and other units or bureaus of the district. In addition, each commissioner shall develop written agreements for use between the local district's child protective service and other service providers outside the local district. Such written agreements or procedures shall ensure:
(5) Staffing.
(i) Each local child protective service must have sufficient qualified staff to fulfill the purposes of title 6 of article 6 of the Social Services Law. The staffing qualifications in this paragraph apply to all employees hired to work in the child protective service on or after January 1, 1986. These requirements also apply to staff of the local social services district who are transferred from other units to employment in the local child protective service.
(ii)
(iii) Each non-supervisory child protective service worker must have a baccalaureate or equivalent college degree and/or must have relevant human services experience. Persons employed as supervisory staff of the child protective service prior to the effective date of this regulation must have a baccalaureate or equivalent degree or must have a minimum of one year of experience in child welfare services. Supervisory staff of the child protective service hired on or after the effective date of this regulation must have a baccalaureate or equivalent college degree and a minimum of two years of relevant work experience in child welfare services.
(a) In any instance in which the education or work experience requirements for child protective supervisory staff creates an obstacle to hiring suitable staff, a social services district may request a waiver from OCFS exempting them from this provision. The waiver must be approved by the OCFS commissioner or the commissioner’s designee.
(6)
(i) Staff review and evaluation. Each local child protective service must establish a procedure to review and evaluate the backgrounds of and information supplied by all applicants for employment in the local child protective service. This procedure must take into account any appropriate collective bargaining agreements and applicable provisions of the Civil Service Law. As part of this procedure, the child protective service must require such applicants to submit all of the following information:
(iii) Each local child protective service must inquire of OCFS whether any person who is actively being considered for employment or any person who is employed by an individual, corporation, partnership or association which provides goods or services to the local child protective service and who will have the potential for regular and substantial contact with children being cared for by the child protective service is the subject of an indicated report of child abuse or maltreatment on file with the State Central Register. The local child protective service may make such an inquiry to OCFS regarding any current employee or a person who is being considered for use as a volunteer or for hiring as a consultant and who has or will have the potential for regular and substantial contact with children being cared for by the service. An inquiry regarding any current employee may be made only once in any six-month period. Inquiries made pursuant to this paragraph shall be subject to the following provisions.
(a) Prior to making an inquiry to OCFS, the local child protective service must notify, in the form prescribed by OCFS, the person who will be the subject of the inquiry that an inquiry will be made to determine whether such person is the subject of an indicated report of child abuse or maltreatment on file with the State Central Register.
(2) An employee of a child protective service or an employee of a provider of goods and services to the child protective service may have contact with children cared for by the service prior to the receipt by the service of the result of the inquiry required by this subparagraph only where such employee is visually observed or audibly monitored by an existing staff member of the service. Such employee must be in the physical presence of an existing staff member for whom:
(ii) an inquiry was not made because such staff member was hired before the effective date of section 424-a of the Social Services Law.
(c)
(b)
(e) If the local child protective service denies employment or makes a decision not to retain an employee, use a volunteer, hire a consultant, or not permit a person providing goods or services to have access to children being cared for by the child protective service, the service must provide a written statement to the applicant, employee, volunteer, consultant, or other such person indicating whether the denial or decision was based in whole or in part on the existence of the indicated report and, if so, the reasons for the denial or decision. If the denial or decision is based in whole or in part on the existence of such report of child abuse or maltreatment the statement must also include, in the form prescribed by OCFS, written notification to the applicant, employee, volunteer, consultant or other person that:
(iv) Reimbursement by OCFS will be withheld from a local social services district for the salary of any employee of the local child protective service who does not comply with the background review, educational, experience or training requirements of this paragraph or paragraph (5) of this subdivision.
(f) Local plan for the administration of child protective services.
(2) The child protective services component of the plan shall include, but not be limited to, the following:
(3) Legal assurances. Each local district shall include in the child protective services component of its plan assurances that the child protective service is implementing each duty and responsibility assigned to it by title 6 of article 6 of the Social Services Law and this Part. Such assurances shall include, but not be limited to, assurances:
(xxvii) that the local district makes current procedural manuals and service directories available to employees of the district's child protective service, service providers and professionals involved in the prevention of child abuse and maltreatment; and
(xxviii) that upon receipt of written notice from the State Central Register that a report received by the State Central Register on or after February 12, 1996 has been “unfounded,” the local district immediately seals the report and updates, as appropriate, information regarding such report in other records of the district and informs, for the same purposes, any other agency or person that received such report or any information about such report, or for any report received by the State Central Register prior to February 12, 1996, expunges the report and informs, for the same purposes, any other agency or person that received such report or information about such report. Legally sealed unfounded reports may be made available only to:
(xxx) that, for those local districts approved for family assessment response, when a report received by the State Central Register has been assigned to the family assessment response track, the local district immediately seals the report and updates, as appropriate, information regarding such report in records maintained by the district and informs the State Central Register, any other agency or person that received such report or any information about such report that the report is legally sealed, in accordance with Social Services Law 427-a(4)(c)(i). Legally sealed family assessment response reports shall be made available only to:
(c) staff of OCFS and persons designated by OCFS, which shall include:
(a) General.