(a) A payphone service provider shall conspicuously display on, or in the immediate vicinity of, its payphones the following information:

1. (1) the identity of the payphone service provider; when ownership of a payphone changes due to merger with or acquisition by another company, the identity of the new owner must be registered within 30 days with the local exchange carrier serving the payphone and be posted at the payphone within 60 days of the ownership change or when scheduled maintenance is performed, whichever is earlier;
2. (2) a statement indicating that calls can be made at no charge, and without need to deposit coins, use credit cards, or input any other information, to the 911 emergency number, relay centers for the disabled and an operator;
3. (3) specific dialing and coin deposit/return information, including instructions for accessing a telephone company operator and directory assistance service;
4. (4) local call charging information, including the timing of and rates applicable during the initial call period and the timing of and rates applicable during additional (overtime) call periods;
5. (5) the identity of the local exchange and long distance companies carrying calls from the payphone on an automated or pre-subscribed basis, and instructions for obtaining access to other long distance carriers;
6. (6) a notice stating the location surcharge, if any, that is imposed on an end user for placing a long distance call, unless such information is made available through an on-line audio notification system pursuant to subdivision (b) of this section and instructions for accessing the system are posted;
7. (7) a toll-free number that an end user can dial to obtain information on the rates, surcharges, terms or conditions applicable to calls placed to the pre-subscribed carrier from the payphone, unless such information is made available through an on-line audio notification system pursuant to subdivision (b) of this section and instructions for accessing the system are posted;
8. (8) a toll-free number that an end user can call to resolve, through the payphone service provider, billing and service quality complaints;
9. (9) a toll-free number that an end user can dial to reach the Department of Public Service for assistance in resolving an intrastate complaint;
10. (10) the rates charged for interLATA directory assistance calls placed to the pre-subscribed carrier; and
11. (11) the rates charged for intraLATA directory assistance calls placed to the pre-subscribed carrier.

(b) At payphones where on-line audio rate notifications are available from long distance carriers to callers who place interstate long distance calls, pursuant to 47 CFR 64.703(a)(4) (1998):

1. (1) similar audio rate notifications must also be available to end users placing intrastate long distance calls; and
2. (2) the notice requirements contained in paragraphs (a)(6) and (7) of this section are waived, provided instructions for accessing the on-line audio rate notification system are posted. (47 CFR section 64.703 is available for purchase from the U.S. Government Printing Office, Superintendent of Documents, Mail Stop: SSOP, Washington, DC 20402-9328 and for inspection and copying at the Public Service Commission, 3 Empire State Plaza, Albany, NY 12223.)