Notices of Discontinuance and Complaint Procedures | Midpage

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New York Codes, Rules and Regulations

Subchapter D. Rates and Charges

Part 275

Notices of Discontinuance and Complaint Procedures

Department of Public Service

275.1Notice of discontinuance—time.275.2Notice of discontinuance—format.275.3No discontinuance without verification of delinquent account.275.4Rapid posting of payments in response to notices of discontinuance.275.5Days when discontinuance of service is not permitted.275.6No additional notice required when payment by check is subsequently dishonored.275.7Discontinuance of service to entire multiple dwellings.275.8Billing disputes.275.9Publicizing complaint procedures.275.10Hardship procedures.275.11Reconnection.275.12Special procedures during cold weather periods.275.13Survey of residential customers previously disconnected for nonpayment or theft of service.275.14Voluntary third-party notice prior to discontinuance of service.275.15Installment plans for residential customers.