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Notice of Discontinuance and Complaint Procedures | Midpage
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New York Codes, Rules and Regulations
Title 16
Chapter II
Subchapter D. Rates and Charges
Part 143
Notice of Discontinuance and Complaint Procedures
Department of Public Service
143.1
Notice of discontinuance-time.
143.2
Notice of discontinuance-format.
143.3
No discontinuance without verification of delinquent account.
143.4
Rapid posting of payments in response to notices of discontinuance.
143.5
Days when discontinuance of service is not permitted.
143.6
No additional notice required when payment by check is subsequently dishonored.
143.7
Discontinuance of service to entire multiple dwellings.
143.8
Billing disputes.
143.9
Publicizing complaint procedures.
143.10
Hardship procedures.
143.11
Reconnection.
143.12
Special procedures during cold weather periods.
143.13
Survey of residential customers previously disconnected for nonpayment or theft of service.
143.14
Voluntary third-party notice prior to discontinuance of service.
143.15
Installment plans for residential customers.