(a) The records shall be available to the public, subject to the limits set forth in this Part. Requests for access to records shall be in writing.
(b) The records access officer may choose any office of the board as the place at which requests for access to records may be made.
(c) The request for access to records should be detailed enough to clearly identify the record and the information requested. Where possible, the requester should supply the case number assigned to the file which contains the record.
(d) The records access officer shall respond to a request for access to a record within five business days after receipt of the request. If, for any reason, more than five business days are required to respond to such a request, notice of receipt of the request shall be sent within five business days along with the estimate of the date on which a reply will be made. When the requested record is available for access, the records access officer shall so advise the requester.
(e) Other than hearing transcripts, no part of a case file may be removed by the requester from the location where access is granted unless permission is given.
(f) When a record is made available for access, the requester shall be required to sign an acknowledgement that access was granted within any closure or confidentiality rulings which have been established.