N.Y. Comp. Codes R. & Regs. tit. 11, § 186.13
(a) No insurer or representative thereof shall agree with, or permit any person, firm, or corporation, other than its own employees, licensed attorneys, or adjusters, to adjust or pay any claims under debtor's policies. In individual cases, an insurer, may, except as provided in subdivision (b) of this section, permit an agent to negotiate:
(b) No agent, broker or other person having a retrospective commission arrangement, or other beneficial interest in such policy, shall:
(3) act in any capacity, directly or indirectly, in the adjustment of a loss, on behalf of the insurance carrier.
An insurer, in individual cases, may permit such agent to negotiate automobile glass losses, or other property losses not exceeding $100.