N.Y. Comp. Codes R. & Regs. tit. 11, § 227.2
(a) If an insurer, insurance producer, or affiliate mails or delivers to a borrower on behalf of a servicer notices relating to force-placed insurance, then the insurer, insurance producer, or affiliate shall:
(3) on a separate piece of paper in the same transmittal as the written notices required by paragraphs (1) and (2) of this subdivision, clearly and conspicuously disclose that an insurer, insurance producer, affiliate, or any other third party is staffing the mortgage servicer’s telephones, if that is the case.
(b) Renewing or replacing force-placed insurance.
(1) If an insurer, insurance producer, or affiliate mails or delivers to a borrower on behalf of a servicer notices relating to renewing or replacing force-placed insurance, then the insurer, insurance producer, or affiliate shall:
(ii) on a separate piece of paper in the same transmittal as the written notice required by subparagraph (i) of this paragraph, clearly and conspicuously disclose that an insurer, insurance producer, affiliate, or any other third party is staffing the mortgage servicer’s telephones, if that is the case.
(c) Mailing of notices.
The notices required by this section shall clearly and conspicuously disclose on the front of the envelope that the delivery or mailing contains important homeowners insurance information. Such disclosure shall be printed in a readily noticeable contrasting color with a font size of at least 12 point.