Collections
Nevada Revised Statutes

Chapter 649

Nev. Rev. Stat. ch. 649

Collection Agencies

649.005Definitions 649.010“Claim” defined 649.015“Collection activities” defined 649.020“Collection agency” defined 649.025“Collection agent” defined 649.026“Commissioner” defined 649.028“Compliance manager” defined 649.030“Customer” defined 649.031“Debt buyer” defined 649.033“Exempt entity” defined 649.035“Manager” defined 649.036“Medical debt” defined 649.037“Medical debtor” defined 649.038“Medical facility” defined 649.039“Nationwide Multistate Licensing System and Registry” or “Registry” defined 649.041“Provider of emergency medical services” defined 649.042“Provider of health care” defined 649.044“Remote location” defined 649.045Legislative finding and declaration 649.051Administration and enforcement of chapter 649.053Regulations 649.056Regulations prescribing methods of conducting business; investigations and examinations 649.057Investigations and hearings 649.059Approval of printed forms 649.061Notification of results of examination; retention and destruction of examination papers 649.065Records: Maintenance by Commissioner; contents; confidentiality and disclosure of application and personal or financial records and other documents submitted or obtained pursuant to certain examination, audit or investigation 649.067Records: Certain records relating to complaint or investigation deemed confidential; certain records relating to disciplinary action deemed public records 649.075License required to engage in business of collection agency; conduct constituting engaging in such business; location for which license required to be obtained; conditions under which debt buyer is authorized to share license with affiliated person 649.085Qualifications of applicant for license 649.095Application for license: Contents; examination of applicant; submission of financial statement; withdrawal of application 649.105Bond or substitute security required; amount and conditions; adjustments in amount 649.115Form of bond; matters covered by bond; statute of limitations for bringing action on bond 649.119Deposit as substitute for bond 649.125Investigation by Commissioner 649.135Approval of application: Conditions; findings; notice; issuance of unique license number; update of public record regarding licensees 649.155Order denying application; notice of denial 649.165Rights of licensee 649.167License as collection agency valid for principal place of business and branch offices in application; notice to Commissioner of location of additional branch office required 649.175Certificate required 649.185Application 649.196Qualifications of applicant; requirements for issuance; notice of refusal to issue certificate; request for hearing; withdrawal of application 649.205Examinations: Frequency; location; requirements; reexamination; waiver; regulations 649.215Grounds for refusing examination or suspending or revoking certificate 649.225Issuance of certificate; unique identification number required for certificate; notice to Commissioner of compliance manager’s change of residence address required 649.233Payment of child support: Submission of certain information by applicant; grounds for denial of license or certificate; duty of Commissioner 649.233Payment of child support: Submission of certain information by applicant; grounds for denial of license or certificate; duty of Commissioner 649.235Not transferable 649.245Expiration; renewal; cancellation; reinstatement 649.271Commissioner authorized to take action to participate; charges for use; regulations; provisions do not replace or affect authority of Commissioner regarding licensing and certification 649.273Submission and processing of fingerprints 649.277Commissioner required to report certain information or material; confidentiality of information or material provided; Commissioner authorized to enter into certain agreements and arrangements 649.279Additional materials required to be submitted 649.281Holder of license or certificate required to register and maintain unique identifier; Commissioner authorized to issue license or certificate through Registry; references to Commissioner deemed references to Registry 649.295Amounts; deposit; regulations 649.297Fee for failure to submit reports; regulations 649.300Payment of assessment; cooperation with audits and examinations 649.305Collection agency prohibited from operating without compliance manager; limitations on employment of compliance managers 649.310Remote location: Prerequisites for collection agent to begin remote work 649.311Remote location: Requirements; connection to collection agency; restriction on number of agents at same location; prohibition against collection agent printing or storing physical records remotely; deemed extension of collection agency 649.312Remote location: Duty of collection agency to develop and implement security policy; contents of security policy 649.313Remote location: Duty of collection agent to comply with certain statutory requirements; duty of collection agency to record and monitor calls, maintain records, review policies and procedures and establish procedure for monitoring collection agents; prohibited acts by collection agency or collection agent 649.320Duty of collection agency to display on Internet website unique identifier of collection agency and unique identifier and certificate identification number of compliance manager 649.325Change of location of business 649.330Notification of change in management or ownership of voting stock; application for licensure of replacement; investigation; costs; waiver 649.331Recording of telephone conversations 649.332Verification of claim 649.334Written agreement required to be specific, intelligible and unambiguous; money collected required to be credited first to principal; partial collection of claim prohibited; accounting of money collected on behalf of customer; exception 649.3345Withdrawal of claim by customer; exception 649.335Retention and examinations of records and accounts 649.340Duty to maintain information security program; requirements 649.345Annual report to Commissioner and Registry; additional reports; suspension of license or certificate for false information 649.347Additional annual report to Commissioner concerning collection of claims for unit-owners’ association 649.355Business ethics and practices; trust accounts; exception 649.365Approval of business name required; prohibition against use of certain names, terms and forms 649.366Collection of medical debt: Notification to medical debtor required before taking action to collect 649.367Collection of medical debt: Conditions for acceptance of voluntary payment from medical debtor during notification period; protections for medical debtor who initiates contact with or makes voluntary payment to collection agency during notification period 649.368Collection of medical debt: Prohibited practices 649.369Collection of medical debt: Protections may not be waived 649.370Violation of federal Fair Debt Collection Practices Act 649.375Prohibited practices generally 649.385Investigation of verified complaint; verified answer; action by Commissioner after informal hearing 649.390Investigation of verified complaint concerning unlicensed person; order to cease and desist; administrative fines; suit to recover fine; cumulative penalties 649.395Authorized disciplinary action; grounds for disciplinary action; effect of revocation of license; orders imposing discipline deemed public records 649.398Suspension of license or certificate for failure to pay child support or comply with certain subpoenas or warrants; reinstatement of license or certificate 649.400Injunctive relief 649.435Criminal penalty for violations; each day of unlawful operation constitutes separate offense 649.440Administrative fine for violations