Nev. Rev. Stat. § 603A.520 – Regulated entity to establish process for appeal of refusal to act on request by consumer; regulated entity required to inform consumer in writing after receipt of appeal

1. A regulated entity shall establish a process by which a consumer may appeal the refusal of the regulated entity to act on a request made pursuant to NRS 603A.505. The process must be:
1. (a) Conspicuously available on the Internet website of the regulated entity; and
2. (b) Similar to the process for making a request pursuant to NRS 603A.505.
2. Not later than 45 days after receiving an appeal pursuant to subsection 1, a regulated entity shall inform the consumer in writing of:
1. (a) Any action taken in response to the appeal or any decision not to take such action;
2. (b) The reasons for any such action or decision; and
3. (c) If the regulated entity decided not to take the action requested in the appeal, the contact information for the Office of the Attorney General.

(Added to NRS by 2023, 3459)