1. 1. Except as otherwise provided in subsection 3, to enable an agent or employee of an agency to provide personal care services in the home who is described in subsection 2 to more effectively care for clients the Board shall, by regulation, require such an agency to conduct training relating specifically to cultural competency for any agent or employee of the agency who is described in subsection 2 so that such an agent or employee may better understand clients who have different cultural backgrounds, including, without limitation, clients who are:

   1. (a) From various racial and ethnic backgrounds;
   2. (b) From various religious backgrounds;
   3. (c) Persons with various sexual orientations and gender identities or expressions;
   4. (d) Children and senior citizens;
   5. (e) Persons with a mental or physical disability; and

   6. (f) Part of any other population that such an agent or employee may need to better understand, as determined by the Board.

      The Board shall set forth by regulation the frequency with which an agency to provide personal care services in the home is required to provide such training relating to cultural competency.

2. 2. Except as otherwise provided in subsection 3, the requirements of subsection 1 apply to any agent or employee of an agency to provide personal care services in the home who:

   1. (a) Provides personal care services or administrative or support services and has direct client contact at least once each week on average as a part of his or her regular job duties; or
   2. (b) Oversees an agent or employee described in paragraph (a).
3. 3. An agency to provide personal care services in the home is not required to provide training relating specifically to cultural competency to an agent or employee who is described in subsection 2 and who has successfully completed a course or program in cultural competency as part of the continuing education requirements for the agent or employee to renew his or her professional license, registration or certificate, as applicable.
4. 4. Except as otherwise provided in subsection 6, the training relating specifically to cultural competency conducted by an agency to provide personal care services in the home pursuant to subsection 1 must be provided through a course or program that is approved by the Nevada Health Authority.
5. 5. The Office of Minority Health and Equity of the Department of Human Services shall ensure that the list established and maintained pursuant to NRS 449.103 is distributed to each agency to provide personal care services in the home which is required to conduct training relating specifically to cultural competency pursuant to subsection 1.
6. 6. An agency to provide personal care services in the home which is required to conduct training specifically relating to cultural competency may apply to the Nevada Health Authority to provide a course or program on cultural competency that is not approved by the Authority pursuant to subsection 4. Any such request must be approved or denied by the Authority not later than 10 business days after the receipt of the application.
7. 7. As used in this section “direct client contact” means direct contact with a client of an agency to provide personal care services in the home which is in person or using telephone, electronic mail or other electronic means, except that the term does not include incidental contact.

(Added to NRS by 2025, 928)