N.M. Code R. § 9.2.21.10
A. Upon determining that there has been a violation of Section 28-17-19 NMSA 1978 and this rule, the state long-term care ombudsman may deliver to the person or entity charged with the violation a notice of civil penalty assessment. The notice shall be delivered in person or by certified mail, return receipt requested. The notice shall include:
(1) the name and address of the person or entity to whom the civil penalty assessment is directed;
(2) the date of the civil penalty assessment;
(3) the basis for the civil penalty assessment;
(4) the amount of the civil penalty assessment;
(5) the date the civil penalty assessment is due for payment; and
(6) notice of the right to request a hearing before the department to challenge the civil penalty assessment.
[9.2.21.10 NMAC - N, 4/1/2004]