- A. An EMS agency and any of its personnel or agents shall provide service to a person in need of emergency medical treatment or transportation.
- B. An EMS agency shall, in accordance with the EMS agency’s level of care, transport a patient requiring medical treatment and transport to the closest appropriate facility capable of providing appropriate care and treatment, as determined by the EMS agency’s medical director.
- C. An EMS agency shall give priority to emergency response calls.
- D. An EMS agency shall be available 24 hours a day, 365 days a year unless the provision of services is otherwise addressed within mutual aid agreements or a memorandum of understanding. Certified special event EMS agencies may address the provision of duty hours based upon the EMS agency’s contracts or agreements.
[7.27.10.15 NMAC - N, 3/15/2010]