- A. A dealer shall make a reasonable effort to enter into a payment agreement with a residential customer with a delinquent or past due account.
- B. Payment agreements shall be binding contracts under New Mexico law and shall be in writing. The pricing and time period language shall be printed in no less than 12-point boldface type of uniform font.
- C. A dealer shall make reasonable efforts to provide service to a residential customer who offers cash payments.
- D. A dealer shall make reasonable efforts to incorporate LIHEAP payments, if applicable, into payments and payment plans.
[17.10.2.11 NMAC - N, 12-15-10]