- A. The board’s designee will maintain a written log of all complaints received which records at a minimum, the date the complaint was received, and name, addresses of the complainant(s) and respondent(s).
B. Upon receipt of a complaint the board’s designee will:
- (1) log in the date the complaint was received;
- (2) determine whether the respondent is licensed, registered or an applicant for licensure or registration with the board;
- (3) assign a complaint number and create an individual file; complaint numbering will begin with the last two digits of the year in which the complaint is filed, followed by the month, and will then continue sequentially (e.g., 96-01-001 first = complaint filed in January 1996);
- (4) send the complainant written acknowledgment of receipt of the complaint;
- (5) immediately forward the complaint to the complaint committee; the complaint committee chair will be responsible for convening the complaint committee to review the complaint(s).
[16.7.14.9 NMAC - Rp 16.7.14.9 NMAC, 11/15/2019]