1. A. The pharmacist shall maintain documentation that the patient has received training consistent with Subsection F of 16.19.4.16 NMAC.
2. B. The facility shall provide a 24-hour toll free telephone number for use by patients of the pharmacy.

3. C. There shall be a documented, ongoing quality assurance program that monitors patient care and pharmaceutical care outcomes, including the following:

   1. (1) routine performance of prospective drug use review and patient monitoring functions by a pharmacist;
   2. (2) patient monitoring plans that include written outcome measures and systems for routine patient assessment;
   3. (3) documentation of patient training.

[16.19.36.14 NMAC - N, 6-28-14]