N.M. Code R. § 16.16.22.8
An investigation may be instituted by the board upon the receipt of a written complaint filed by any person, including any member of the board.
A. Written Complaint Required. A complaint filed with the board will be received by the board administrator who will process the complaint and determine how the complaint will be handled.
(1) In cases where it is clearly evident that the complaint does not fall within the board’s statutory authority or jurisdiction, the board administrator will not process the complaint and will inform the complainant of the reasons.
(2) If the complaint appears to contain violations of the board’s statute or its rules and regulations, or if the complaint is not a complicated one, the administrator may present the processed complaint to the entire board in a redacted form.
(3) If the complaint is lengthy, or if it is unclear or questionable as to whether there may have been violations of the board’s statute or its rules and regulations, the administrator shall refer it to the board’s standards of practice committee for review and consideration.
(4) The board may provide the respondent with a copy of the complaint and allow a reasonable time for the respondent to reply to the allegations in the complaint.
(5) The foregoing notwithstanding, the board will not be required to provide the respondent with a notice of the complaint filing, or a copy of the complaint, or any related investigatory evidence prior to the notice of contemplated action if it is determines that disclosure may impair, impede, or compromise the efficacy or integrity of an investigation into the matter.
B. Standards of practice committee appointed. On an annual basis, the board chairperson shall appoint a member or members of the board to a standards of practice committee.
(1) The standards of practice committee shall review all documentation referred to it by the board administrator regarding a subject complaint.
(2) The standards of practice committee may employ an investigator or other persons determined to be necessary in order to assist in the processing and investigation of the complaint.
(a) The standards of practice committee may be authorized by the board to employ such persons without prior approval of the full board.
(b) In such cases, the board administrator will contract for any such required services once budgetary availability is determined.
(3) Upon completion of its investigation the standards of practice committee shall present a summary of the subject complaint to the board with proposed recommendations concerning the proper disposition of the subject complaint.
(4) Upon review, the board shall vote upon the proposed recommendations and either uphold, reverse, or modify the standards of practice committee's recommendations.
(5) The standards of practice committee with the assistance of board counsel may draw up a pre-NCA settlement or mediation agreement proposal with the respondent as a means of resolving the complaint and enter into a proposed settlement agreement with the respondent as a means of resolving a complaint without having to go through the NCA and formal hearing process. However, final approval of the settlement or mediation agreement must be made by the full board prior to execution of the agreement.
D. Board action: In accordance with those provisions contained within the Uniform Licensing Act, the board may refuse to issue, suspend, or revoke any license upon finding, after a hearing, that the licensee or applicant for licensure has violated those provisions as set forth in Section 61-2-13 of the Optometry Act or those provisions found to constitute unprofessional conduct under Part 21of the board rules and regulations (16.16 NMAC).
(1) If the board determines that it lacks jurisdiction, or that there is insufficient evidence or cause to issue a notice of contemplated action, the board may vote to dismiss or close the complaint.
(2) If the board determines that there is sufficient evidence or cause to issue a notice of contemplated action, it may vote to refer the complaint to the attorney general’s office for possible prosecution in accordance with the provisions contained in the Uniform Licensing Act.
(3) The board may take any other action with regard to a complaint which is within its authority and which is within the law, including referring the complaint to the attorney general and/or the district attorney for prosecution of persons alleged to be practicing without a valid license.
(4) [RESERVED]
(5) Prehearing motions: The board may appoint a hearing or presiding officer to decide non-dispositive motions filed prior to a hearing.
(6) [RESERVED]
(7) Settlement agreements: Following the issuance of a notice of contemplated action, the board may enter into a settlement or mediation agreement with the respondent as a means of resolving a complaint.
(8) Settlement officer: To facilitate approval of settlement agreements at times when it is not feasible to convene a full board meeting, the board may designate one of its members as a “settlement officer”, and authorize that member to approve settlements in appropriate cases.
I. Federal fraud and abuse databank: In accordance with federal requirements imposed by the enactment of the Health Insurance Portability and Accountability Act of 1996, also known as the Kassebaum-Kennedy bill, the board shall report any final adverse actions taken against a licensee to the federal fraud and abuse databank established under that act.
(1) The board may report to the databank disciplinary actions taken by the board that do not contain an admission or finding of guilt or liability against applicants or licensees.
(2) The board must report to the databank disciplinary actions taken by the board that do contain an admission or finding of guilt or liability against applicants or licensees.
J. National optometric database. All final adverse actions shall also be reported by the board to the association of regulatory boards of optometry (ARBO) national optometric database (NODB).
(1) The board may report to the databank disciplinary actions taken by the board that do not contain an admission or finding of guilt or liability against applicants or licensees.
(2) The board must report to the databank disciplinary actions taken by the board that do contain an admission or finding of guilt or liability against applicants or licensees.
[8-21-92; 10-14-95; A, 10-15-97; 16.16.22.8 NMAC - Rn, 16 NMAC 16.22.8, 03-15-2001; A, 03-15-2004]
HISTORY of 16.16.22 NMAC:
Pre-NMAC History:
Material in the part was derived from that previously filed with the commission of public records - state records center and archives:
NMBO Rule 22, Board Rule No. 22 - Disciplinary Proceedings, filed 7-22-92.
History of Repealed Material: [Reserved]
Other History:
16 NMAC 16.22, Disciplinary Proceedings, filed 9-21-95, replaced that relevant portion of NMBO Rule 22 - Board Rule No. 22, Disciplinary Proceedings.
16 NMAC 16.22, Disciplinary Proceedings, filed 9-21-95, was renumbered and reformatted to 16.16.22, Disciplinary Proceedings, effective 03-15-2001.