12.2.6.12

Parts:

1. A. It is an unfair or deceptive trade practice for an automotive repair facility or insurance company to fail to disclose (if known) whether particular parts used in the repair of the customer’s automobile were used or rebuilt or aftermarket crash parts. If a facility or insurance company fails to disclose such information regarding the condition of the parts used in the repair or service, it will be assumed that the parts installed were new, and they shall be warranted as such.

2. B. All repair facilities shall keep the parts for customer inspection. Customers may retain the parts if they so desire, unless the specific manufacturer requires that the part be returned or if the part is hazardous to the environment. If the customer desires removed parts that involve a core, the customer will be responsible for the core charge. A repair facility shall not be required to keep parts if disposal or special handling is required by law. A repair facility shall not be required to keep parts after a vehicle has been released to the customer.

   [1/1/98; Recompiled 10/15/01]