1. (a) To obtain a replacement certificate, an applicant shall complete and submit Form DSSS 95, “Replacement Card Form”, as revised 12/17, or optionally, request a replacement card on https://ilostmycard.com, and shall remit payment of the fee pursuant to Saf-C 6105.01(a) above.

2. (b) An applicant shall provide information for replacement or to request a duplicate card as follows:

   1. (1) To utilize the Form DSSS 95:

      1. a. The applicant shall provide the following information:

         1. 1. Name;
         2. 2. Address;
         3. 3. Telephone number;
         4. 4. Certificate number, if known;
         5. 5. Date of birth;
         6. 6. Hair color;
         7. 7. Eye color;
         8. 8. Gender;
         9. 9. Height;
         10. 10. Reason for replacement; and
         11. 11. Payment method;
      2. b. The applicant shall print legibly on the form;

      3. c. The applicant shall specify the reason for a replacement or duplicate card:

         1. 1. Lost certificate;
         2. 2. Address change;
         3. 3. Change of name, with proof of name change, and the original certificate; or
         4. 4. Other, including an explanation of the circumstances surrounding the need for replacement or a duplicate card;

      4. d. The applicant may pay via the following payment methods:

         1. 1. Cash;
         2. 2. Check or money order, made payable to the State of NH; or

         3. 3. Credit card, where the applicant shall provide:

            1. (i) Cardholder name;
            2. (ii) Credit card number;
            3. (iii) Expiration date; and
            4. (iv) Amount of payment;

      5. e. Payments by mail shall be sent to:

         New Hampshire Marine Patrol

         Boater Education Program

         31 Dock Road

         Gilford, NH 03249

      6. f. Payments in person may be made to the address in (e) above, between the hours of 8:15 am and 4:15 pm, Monday through Friday;
      7. g. Persons with questions regarding the process can call 603-293-2037, option 1; and
      8. h. The division of state police will submit the request for a new card as soon as practicable, but applicants should expect that delivery of the replacement or duplicate card could take as long as 4 weeks;

   2. (2) To utilize the website of https://ilostmycard.com applicants shall provide the following information:

      1. a. State of issuance;
      2. b. Type of card;
      3. c. First name;
      4. d. Last name;
      5. e. Month of birth;
      6. f. Numeric day of birth;
      7. g. Year of birth;
      8. h. Number of replacement certificates required, which calculates the total to be charged;
      9. i. Credit card number;
      10. j. Card expiration;
      11. k. First name on card;
      12. l. Last name on card;
      13. m. Checkmark to use the certification address as billing address; or
      14. n. Billing address country;
      15. o. Billing address street;
      16. p. Billing address city;
      17. q. Billing address state or province; and
      18. r. Billing address zip or postal code.

Source. #7650, eff 2-20-02; amd by #7975, eff 10-20-03; ss by #9472, eff 5-18-09; ss by #12467, eff 1-25-18