1. (a) Upon the request of any shipper, a household goods carrier shall provide a written estimate of costs in advance of performing any service for the shipper.

2. (b) A written estimate of costs shall contain the following:

   1. (1) For shipments transported at hourly rates:

      1. a. The name and address of the carrier to perform the services;
      2. b. The name and title of the person preparing the estimate;
      3. c. The origin and destination of the proposed transport and the mileage between such points;
      4. d. The rate to be applied;
      5. e. An itemized statement of all accessorial services to be performed and the applicable charges; and
      6. f. An estimate of the total of all charges;

   2. (2) For shipments transported on weight and mileage rates:

      1. a. The information required (1)a.- f. above;
      2. b. A list of the articles upon which the estimate is based and the applicable estimated cubic footage for each article listed; and
      3. c. The estimated total weight of the shipment, based upon a conversion formula of no less than 7 pounds per cubic foot; and
   3. (3) A statement that the carrier shall not charge the customer any amount which exceeds the written estimate by 10 percent without the customer’s written consent.

Source. #13828, eff 12-22-23 (see Revision Note at chapter heading for Saf-C 4600)