(a) An aggregator shall, within 5 days of entering into an agreement with a customer, provide the customer with a written statement disclosing the following information:
- (1) The name, business address, telephone number, and e-mail address of the aggregator;
- (2) The nature of any business relationships or affiliations with any CNGS or LDC;
- (3) The toll free telephone number of the commission’s consumer services and external affairs division and a statement that customers may contact the commission if they have any questions about their rights and responsibilities; and
- (4) A statement, not inconsistent with Puc 3004.11, of the customer information that will be accorded confidential treatment.
- (b) The disclosure statement required by this section shall be written in plain language, and be legibly typed or printed in a font size no smaller than 12 point.
- (c) An aggregator shall comply with the telephone solicitation provisions of Puc 3004.03.
Source. #7811, eff 12-28-02; ss by #9796-A, eff 9-25-10; ss by #12757, eff 6-1-19 (from Puc 3004.07)