- (a) Any person wishing to file a petition with the commission concerning a complaint against a public utility shall do so by first exhausting all remedies pursuant to RSA 365:1-4 concerning the complaint process at the department.
- (b) If following completion by the department of its review of the complaint and announcement of its decision on the complaint, the person complaining is not satisfied with the department’s resolution of the complaint, that person may file a petition with the commission requesting further consideration of the complaint.
- (c) Upon receipt of a petition pursuant to Puc 204.27(b), and over which the commission has jurisdiction, the commission shall commence an adjudicative proceeding and shall cause a copy of the complaint to be forwarded to the utility named in the complaint.
Source. #14184, eff 1-24-25 (formerly Puc 204.01)