- (a) Any consumer, installer, retailer, or manufacturer may elect to pursue ADR to resolve disputes among or between the consumer, installer, retailer, or manufacturer arising from the need to correct or repair defects in manufactured houses that are reported during the one-year period beginning on the date of installation.
- (b) The board shall facilitate a choice of ADR mechanisms to encourage informal settlement.
- (c) Participating in the ADR process available under Plc 2100 shall not be mandatory for any party.
- (d) Attempting to resolve a dispute using ADR shall not impair any party’s right to an adjudicative hearing before the board.
- (e) The parties to a dispute shall be given the opportunity at a pre-hearing conference to discuss and decide whether or not they wish to engage in neutral evaluation, mediation, or non-binding arbitration as described in Plc 2100.
- (f) If neutral evaluation is chosen, the procedure shall be governed by Plc 2104.
- (g) If mediation is chosen, the procedure shall be governed by Plc 2105.
- (h) If non-binding arbitration is chosen, the procedure shall be governed by Plc 2106.
- (i) If any party elects to not pursue ADR, the matter shall be scheduled for an adjudicative hearing before the board.
Source. #14331, eff 8-20-25, EXPIRES: 8-20-35