1. (a) The LTCO shall maintain a certified ombudsman volunteer program. Individuals seeking to become a certified ombudsman volunteer representative (COVR) shall:

   1. (1) Complete and submit to the OLTCO a signed application form “Long-term Care Ombudsman Volunteer Application Form” (July 2017);
   2. (2) Serve at the will of the LTCO and be authorized to represent the OLTCO as delineated in RSA 161-F: 12 and RSA 161-F:14 or as directed by the long-term care ombudsman;
   3. (3) Be free of any conflict of interest and review and sign a statement “Conflict of Interest ” (7/27/17) as required by Omb. 408.01(c);
   4. (4) Be certified after successfully completing the OLTCO educational and experiential curriculum;

2. (b) Authority of the COVR and LTCOR shall remain in active status by adhering to the following:

   1. (1) Adherence to all statutes, rules and policies that direct the OTLCO;
   2. (2) Adherence to the directives of the staff of the OTLCO authorized to direct the COVR; and
   3. (3) Compliance with COVR program policies and procedures as determined by the LTCO including, but not limited, regular supervision, continuing education and submission of required documentation.

Source. #12379, eff 9-13-17