- (a) Each ADW provider shall publish a dispute process and make such publication generally available to account holders.
- (b) The dispute process shall permit account holders to file grievances either orally or in writing.
- (c) The ADW provider shall notify the account holder of the disposition of grievances either orally or in writing for grievances within 30 days of the grievance being filed.
Source. #14448, eff 12-3-25, EXPIRES: 12-3-35