1. (a) The commission shall make a training program available to lottery retailers and employees involved in the sale of lottery games to inform them of the commission’s policies and procedures relative to:

   1. (1) The selling of lottery games;
   2. (2) The operation and maintenance of lottery terminals and related equipment;
   3. (3) Asset management requirements including accounting procedures and ticket inventory controls; and
   4. (4) Responsible gaming policies.

2. (b) At least one manager from each lottery retailer business location shall attend and successfully complete the training program prescribed by (a) above:

   1. (1) Prior to commencing lottery game sales; and

   2. (2) As otherwise required by the commission to:

      1. a. Provide instruction on new lottery games, products, or equipment;
      2. b. Provide guidance on new or existing policies and procedures; or
      3. c. Ensure the integrity of lottery games.
3. (c) Failure to comply with (b) above shall be grounds for the commission to deny, suspend, or revoke a lottery retailer license.

Source. #14474, eff 1-7-26, EXPIRES 1-7-36