1. (a) For the purposes of RSA 281-A:63, I, any licensed New Hampshire insurance adjuster or adjusting company handling workers' compensation claims within the state of New Hampshire shall:

   1. (1) Maintain a business office in the state of New Hampshire on a full time basis;
   2. (2) Be open during the hours of 9 a.m. and 4 p.m.; and provide a toll-free number and email address for injured employees; and
   3. (3) Have the capacity to facilitate the claims handling process.
2. (b) The utilization of an independent claims adjuster or claims adjusting company on behalf of an insurance carrier or self-insured that maintains facilities within the state of New Hampshire in accordance with Lab rule 506.05(a) shall be acceptable for the purposes of this rule.

Source. #5041, eff 1-9-91; ss by #5235, eff 9-27-91, EXPIRED: 9-27-97 New. #6631, INTERIM, eff 11-16-97, EXPIRED: 3-16-98 New. #6806, eff 7-18-98; ss by #8682, INTERIM, eff 7-15-06, EXPIRED: 1-11-07 New. #9019, eff 11-1-07; ss by #11067, eff 4-1-16