- (a) The TPA shall respond, in writing, within 30 days to any inquiry by the commissioner made pursuant to these rules.
- (b) A TPA shall keep all complaints on file for a period of 5 years. Complaint information shall be made available to the department by the TPA upon the commissioner’s request.
Source. #7142, eff 11-24-99, EXPIRED: 11-24-07 New. #9878-A eff 2-25-11, EXPIRED: 2-25-19 New. #12815, eff 6-26-19